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Shipping is the responsibility of the artist. Generally you can expect your art within 7-10 business days. Additionally, we offer clear instructions to artists on how to properly handle and ship their work.
We will email you tracking information when your artwork ships. In the event the artist neglects to ship out your painting in a timely manner, your payment will automatically be transferred back to your original form of payment. For example, if you used PayPal to purchase your artwork, your PayPal account will be credited back the full amount.
Though we offer artists plenty of tips for shipping their pieces, TheStarvingArtist.com will not be held responsible for damaged shipments. We are here to help facilitate the artist-buyer relationship. We are also here to make this process as smooth and as efficient as possible. If you are experiencing any problems with our site at any time, please contact us and we will do our best to rectify the issue as quickly as possible.
Please email us at firstname.lastname@example.org with your purchase number and any additional shipping questions you may have. We guarantee a personal response within 24 hours.
Artists comply with our strict standards of shipping which means that artists, by using this site, agree to ship their art in a safe and secure manner to ensure a damage free delivery.